Frequently Asked Questions

  • Where are we located?

    Melbourne

    32 Old Hwy 69

    Melbourne, AR 72556


    Ash Flat

    4 Country Heritage Drive 

    Ash Flat, AR 72513


    West Plains

    1928 Hoglen Drive

    West Plains, MO 65775


    Mountain Home

    34 Chisum Drive

    Mountain Home, AR 72653

  • What are the access hours?

    Access your unit at any time, 24/7.

  • How do I pay my storage bill?

    You can pay your storage bill online using a debit or credit card. Additionally, you can discuss autopay options with your facility manager.

  • What documentation do I need to rent a unit?

    A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.

  • What items am I not allowed to store?

    You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, or combustible items or liquids.

  • What does 24-hour access entail?

    24-hour access means that you have unrestricted entry to a facility or service at any time of the day, allowing you to use or access it around the clock.

  • Am I required to store long-term?

    We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.